Yes, you can redeem a portion of your points. It isn’t necessary to use them all in one transaction.

No, points can only be redeemed for discounts or purchases on the Superior Procare website.

No, points are non-transferable and must be used by the account holder.

Points do not expire unless your account is deemed inactive for 18 months. Make sure to log in and engage with your account regularly to retain your points.

You can view your points balance in My Wallet after logging into your account.

If the Program is canceled by Superior Procare, participants will have 60 days to redeem their points before they are forfeited. Superior Procare will notify all participants in advance.

If the Program is canceled by Superior Procare, participants will have 60 days to redeem their points before they are forfeited. Superior Procare will notify all participants in advance.

Yes, points can be redeemed for machine rentals if the transaction is completed online.

At checkout, enter the number of points you wish to redeem in the space below the coupon section. The discount will be automatically applied to your total.

No, points and coupon codes cannot be combined in the same transaction. However, you may use a coupon in a separate transaction.

If you return a product, points earned from that purchase will be deducted from your balance. Points used for the purchase will be refunded to your account.

If you experience any issues with redeeming your points, incorrect point calculations, or other concerns, please contact our support team at Redeem@superiorprocare.ca. We’ll be happy to assist you promptly.